This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to shape critical hiring decisions that align with our rigorous background check standards and compliance requirements? Working as a Pre-Employment Analyst may be right for you.  

The Pre-Employment Analyst will lead the decision-making process for Spectrum enterprise-wide criminal background checks. This role involves determining candidate eligibility in compliance with federal, state, and local laws, as well as Spectrum's background check policies. You'll interpret data from our third-party provider and apply it against Spectrum's guidelines to ensure accurate hiring decisions. 

How You’ll Make an Impact   

Provide Tier 2 pre-employment escalation support  
Investigate discrepancies and resolve pending matters with applicants, employees, and courts  
Maintain knowledge of relevant laws and regulations, staying updated on changes  
Collaborate with hiring managers, HR, corporate security, legal, risk departments, and vendors to ensure compliance  
Review policies, procedures, controls, and performance for compliance, making necessary changes  
Liaise with the corporate audit division and external agencies to resolve issues. 
Conduct compliance performance reporting, analyze reports, identify issues, and recommend changes  
Ensure vendors meet service level agreements and key performance indicators, and complete pre-employment screenings on time 

What You’ll Bring to Spectrum  

Required Qualifications 

Education

Bachelor’s degree in Business Administration, Human Resources or related field or equivalent previous work experience with prior customer service experience, or equivalent previous work experience 

Experience

3+ years of proven HR experience or Customer Service Call Center experience 

Skills

Ability to read, write, speak and understand English  Ability to understand dispositions practices, identify risks, effectively interview applicants/employees for information, objectively evaluate the facts and apply to employment compliance standards  Ability to problem-solve in a high-volume production-oriented environment Proficient in Microsoft Office programs including Outlook, Excel and Word  High level of analytical, process and problem resolution skills  Clear and effective verbal and written communication skills  Ability to maintain confidentiality  Ability to read and interpret technical and legal information, recognize significant issues and formulate recommendations  Proven customer service orientation and be extremely responsive to avoid hindering the onboarding process  High degree of attention to detail, logical thinking, and organizational skills Exceptional follow-up on outstanding or pending matters  Demonstrated analytical and investigative skills and strong written and oral communication skills  Ability to work and make decisions independently  Ability to effectively interact and partner with various levels of the organization Experience of developing and implementing solutions to issues 

Preferred Qualifications

Knowledge of types of criminal convictions, court dispositions, as well as background check requirements Demonstrated knowledge of regulatory issues and compliance programs pertinent to assigned areaExperience working with multi-state shared services organization 
HRC315 2026-69111 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Corporate-CCL Zip Code: 28217

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.