Posting Details Posting Details Position Title Desk Assistant - Summer 2026 (May-Aug) Student Status Work Study Optional –You are not required to be a Federal Work Study Recipient to hold this position. Work Location Springfield Campus Department Residence Life, Housing and Dining Services Hiring Range $15/hour Sponsorship Information Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship. Department/Employer Operating Hours 24 hours/day How many hours per week are required? 20 Description of Primary Duties Front desks are operated 24 hours a day, weekend and overnight shifts will be REQUIRED on a rotating basis. There WILL be shifts during breaks and holidays for buildings. • Work shifts at residence hall front desk as assigned, organizing and updating information as needed, and cleaning and maintaining desk area. • Maintain accurate and up-to-date listing of students/participants, location of students/participants, services available, campus and local telephone numbers. • Greet and receive inquiries (face-to-face or by phone) in a polite and courteous manner. • Meet and communicate daily with the Hall Staff. • Respond to emergency situations by understanding emergency contact procedures. • Serve as resource person to residents in building. • Distribute mail and other information as requested. • Present good image of Missouri State University by means of a tidy appearance, a pleasant and helpful disposition, a positive attitude, and responsive action. • Assist the Associate Director, Assistant Director, and Hall Staff with other duties as assigned. Required Qualifications • Enrollment at Missouri State for Summer 2026 or Fall 2026 semester • Minimum of 12 completed hours with 2.00 GPA by end of Spring term • Experience working in residence hall system or in hospitality/service industry preferred • Ability to communicate well in group and individual situations • Ability to quickly evaluate and respond appropriately to crisis situations • Must be able to get along with others and work well under pressure Required Certifications Additional Qualifications Special Instructions to Applicants Contact Information Residence Life, Housing and Dining Services 417-836-5536 Disclaimer Disclaimer (https://s3.amazonaws.com/pa-hrsuite-production/156/docs/25.html) for off campus positions only. #STU Equal Opportunity Statement Non-Discrimination Statement Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972. This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America. The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, Compliance@MissouriState.edu, 417-836-4252. Posting Detail Open Date 02/02/2026 Close Date 02/16/2026 Posting Number 20260002STU Applicant Documents Required Documents Optional Documents + Resume + Cover Letter + Letter of Recommendation-1 (Non-confidential) + Letter of Recommendation-2 (Non-confidential) Supplemental Questions Required fields are indicated with an asterisk (*). + * How many hours per week are you available to work? + up to 15 hours per week + 15 to 20 hours per week + 20 to 30 hours per week + up to 40 hours per week + * Please list any special skills and/or experience you have. (Open Ended Question) + * How many credit hours are you currently enrolled in? (Open Ended Question) + * Is your cumulative and/or semester GPA a 2.00 or better? + Yes + No + I don't know + * Are you currently seeking a degree at Missouri State University? Or are you currently seeking a teacher certification at Missouri State University? + Yes + No + I'm not sure. + * Are you a current Missouri State University Student? + Yes + No + * Are you currently, or have you previously been, employed as a Desk Assistant by Residence Life, Housing and Dining Services? + Yes, I am a current Desk Assistant. + I am not currently, but have been a Residence Life Desk Assistant before. + I am not, nor have I ever been, a Residence Life Desk Assistant. + * The information provided in this application is, to the best of my knowledge, correct and complete. I understand that all application, interview, and reference materials are not subject to my inspection, unless otherwise indicated in writing. I agree to have my Missouri State University student conduct history reviewed as a part of this application. I acknowledge that there will be a review of my student conduct history for confirmation of eligibility for the Desk Assistant position. The results of the student conduct inquiry may result in my removal from the hiring process. Pursuant to University policy, a criminal background inquiry will be conducted only if a Desk Assistant position is offered to me. I understand that my employment as a Desk Assistant will only be finalized after successfully completing the criminal background check. + I Agree + I Do Not Agree