The Corporate Project Management Office (CPMO) ensures strategic intent is translated into measurable outcomes by transforming and uplifting MLS investments - from a delivery-focused approach to a value-driven mindset. Through enterprise-wide ideation, prioritization, and value capture, CPMO enables alignment, transparency, and strategic execution across Manulife Singapore. The Portfolio Manager is responsible for optimizing the performance of a defined portfolio by facilitating initiative prioritization, resource planning, and governance. This role works closely with strategists, corporate and functional transformation leaders, functional SMEs, and delivery teams to ensure investments are aligned with strategic goals and deliver cross-functional value. The Portfolio Manager operates in a facilitative and advisory capacity, collaborating with corporate and functional transformation leaders, functional SMEs, and delivery teams. This role does not own outcomes directly but plays a critical part in enabling strategic execution through portfolio optimization, investment prioritization, and resource planning. **Position Responsibilities:** + Define Outcome-Oriented Portfolio Roadmap: Develop and maintain a strategic portfolio roadmap aligned with corporate objectives and adaptable to change. + Prioritize Portfolio Demand: Streamline intake and prioritize initiatives based on business value and strategic impact. + Optimize Portfolio Performance: Drive continuous improvement in throughput, resource utilization, and delivery efficiency. + Oversee Benefits Realization: Define, monitor, and report on KPIs, OKRs, and value metrics to ensure strategic outcomes are achieved. + Orchestrate Resource Capacity Planning: Forecast, allocate, and adjust resources to meet portfoliodemand and delivery timelines. + Manage and Communicate Value, Risk, and Cost: Track portfolio performance, risks, and costs to ensuretransparency and value realization. + Oversee Strategic Programs: Lead complex, cross-functional initiatives using up-to-date and adaptivedelivery models. + Influence Stakeholders Across the Enterprise: Influence senior leaderships and initiatives owners to align with organization strategic objectives. Lead Product Owners, Digital Platform Owners, and Technology Leads to ensure cohesive execution. **Individual Accountabilities:** 1. Establish and Manage Intake Process + Design and implement a standardized intake framework for portfolio initiatives. + Ensure intake criteria align with strategic goals, business value, and feasibility. 2. Prioritize Portfolio Demand + Apply prioritization models to assess initiatives. + Facilitate and influence decision-making forums to align prioritization with enterprise strategy. 3. Define and Maintain Outcome-Oriented Portfolio Roadmap + Develop a dynamic roadmap that reflects strategic objectives and adapts to change. + Ensure visibility and traceability of initiatives from intake to delivery. 4. Optimize Portfolio Performance + Monitor throughput, resource utilization, and delivery efficiency. + Identify and remove bottlenecks to improve flow and value realization. 5. Oversee Benefits Realization + Influence definition of KPIs, OKRs, and value metrics for initiatives. + Track and report on benefits realization to ensure strategic outcomes are achieved. 6. Orchestrate Resource Capacity Planning + Forecast and allocate resources based on demand and delivery timelines. + Collaborate with delivery teams to adjust capacity as needed. 7. Manage Portfolio Value, Risk, and Cost + Maintain transparency of portfolio performance, risks, and financials. + Escalate risks and recommend mitigation strategies. 8. Lead Strategic Programs + Oversee complex, cross-functional programs using traditional and adaptive delivery models. + Ensure alignment with portfolio priorities and strategic outcomes. 9. Stakeholder Engagement and Communication + Maintain regular communication with stakeholders across business and technology. + Ensure transparency of portfolio decisions, progress, and outcomes. 10. Risk and Dependency Management + Identify and manage cross-portfolio risks and dependencies. + Coordinate mitigation plans and contingency strategies. **Key Shared Accountabilities:** The Director of Portfolio Management acts as a key influencer and enabler between strategy and execution. With a cross-functional view of business services and technology assets, the role supports smarter decision-making and delivery alignment, driving the following benefits: + Stronger strategic alignment across initiatives on portfolio level + Informed, value-driven prioritization decisions + Improved visibility into performance and risks + Better use of resources through portfolio-level optimization + Enhanced collaboration across business and delivery functions **Experiences and Qualifications:** + Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field. + Preferred: Master’s degree or professional certification in Portfolio Management, Program, Management, or Strategic Planning (e.g., PfMP, PMP, SAFe POPM, MoP). + Certifications in Agile or Lean practices (e.g., SAFe, Scrum, Kanban) are highly desirable. + Minimum 10–15 years of experience in portfolio and program management within large, complex enterprises. + Proven ability in: + Influence executive decision-making + Establishing and managing intake and prioritization frameworks + Driving strategic alignment and value realization + Leading cross-functional programs and initiatives + Resource capacity planning and optimization + Experience working with senior leadership and governance bodies to influence strategic decisions. + Exceptional communication, executive presence, and stakeholder engagement skills. + Familiarity with portfolio management tools (e.g., Clarity, Planview, Jira Align, MS Project Online, + Smartsheet). + Strong understanding of financial management, including budgeting, cost tracking, and benefit realization. **Core Competencies and Skills:** + Strategic thinking and ability to translate business goals into actionable portfolio plans. + Strong stakeholder engagement and communication skills. + Analytical mindset with experience in financial analysis and data-driven decision-making. + Ability to manage ambiguity and adapt to changing priorities. + Knowledge of risk management, dependency mapping, andscenario planning. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido