Job Description • Administer and support Jira, Confluence, and other Atlassian tools: permissions, schemes, workflows, custom fields, templates, dashboards, integrations • Manage security and compliance across our business applications, (Azure AD), audit logging, environment strategy (dev/test/prod), and change control processes • Manage integrations and data flows between applications (via APIs, webhooks, middleware) ensuring consistency, security, and reliability • Act as the owner of the enterprise application stack: evaluate new SaaS tools, upgrades, and migrations (including Jira, Confluence, Smartsheet and emerging AI capabilities) • Partner with functional stakeholders (PMO, engineering, product, design) to translate business needs into system configurations, optimizations, and automations • Monitor system performance, log issues, and proactively troubleshoot application or integration failures • Enforce role-based access control, data security policies, and governance protocols across applications • Participate in change management, releases, and onboarding/offboarding processes • Be on the rotation for support / incident response for critical systems when needed • Ensure tools enable consistent delivery, governance, and executive reporting across the portfolio • Define and enforce PMO Tooling standards for planning, prioritization, tracking, and reporting • Build and maintain dashboards, templates, and reporting structures for leadership and agile teams Drive adoption and effective usage through training, best practices, and enablement • Build and maintain dashboards, templates, and reporting structures for leadership and delivery teams • Drive adoption and effective usage through training, best practices, and enablement We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • 5+ years of direct experience working with Atlassian Jira and Confluence • Excellent oral and written communications; ability to adapt messaging for diverse audiences • Industry experience in new/interactive digital media and publishing • Experience in establishing Project Management processes in forming environments • Strong problem-solving/facilitation skills • Experience operating and influencing others in a matrix organization • Bachelor's degree or equivalent experience • Strong analytical and troubleshooting skills, with a proactive approach and ability to prioritize multiple initiatives in a fast-paced environment