JOB RESPONSIBILITIES
Quotes and Invoicing: Prepare accurate quotes for customers, ensuring transparency and clarity in pricing. Process invoices efficiently to facilitate seamless transactions. Problem Solving and Troubleshooting: Assist customers in diagnosing plumbing issues and recommend appropriate solutions. Your expertise will be invaluable in addressing complex challenges and ensuring customer satisfaction. Customer-Centric Approach: Put the needs of the customers first. Be patient and empathetic with the clientele. Your friendly demeanour and willingness to go the extra mile will leave a lasting impression. Diary management of daily duties, reminders to contact customers etc. Handling Queries: Answer telephonic queries and respond to emails promptly and professionally. Your excellent communication skills will ensure that every customer interaction is positive and productive. Team Collaboration: Work closely with colleagues to ensure smooth operations and contribute to a positive work environment. Your teamwork and cooperation will be key to success. Relief Driver with deliveries – when required.  
QUALIFICATIONS & SKILLS
Matric Experience in the plumbing field or related industry is preferred. Proficiency in computer skills, including basic Excel and good typing skills, is essential for managing quotes, invoices, and stock records. Excellent interpersonal and communication skills are a must. Your ability to connect with customers and colleagues alike will set you apart. Fluent in Afrikaans and English. Valid driver’s license (Code EB)
Retail hours apply