Position Summary:
We have an exciting opportunity to join our team as a Pharmacy Liaison. This position will be a hybrid role following training, 50% onsite in Boynton Beach, FL, and 50% work from home. 

Pharmacy Liaison assists patients with medication-related issues and drives strategies that improve medication adherence, medication-related health outcomes, and quality measures in partnership with the NYUPN Pharmacy team and providers.

Job Responsibilities:

Ensures compliance with all regulationsTelephonic outreach to patients to uncover barriers contributing to low adherence and conduct interventions to improve medication adherence and quality measures.Review chart and perform medication reconciliation while consulting with patients, pharmacies, and providers as necessary.Document clinical interventions for medication-related quality measures and utilization management.Advocate and ensure patients receive access to their required medications, including referral to patient assistance programs.Provide health coaching and medication education.Interact with internal and external providers to provide outstanding customer service.Answer questions and complete requests for assistance with refills.Refer and escalate issues to pharmacist, nurse, and/or provider when appropriate.Collaborates with pharmacists and nurse Clinical Care Coordinators to refer patients for health coaching as well as receive referrals to perform medication coaching and medication reconciliation.Accurately prepare reports.May provide guidance and training to less experienced staff.Performs other duties as assigned.Seeks professional development opportunities to maintain professional competence as required to maintain technician certification.

Minimum Qualifications:
To qualify, you must have a Pharmacy Technician Certification Board (PTCB).
Must also complete a board-approved training program.
High School Diploma or equivalent.
Computer literacy and experience documenting in electronic medical record.
3 year relevant experience as Pharmacy Technician in community, managed care or Specialty Pharmacy.
Effective oral and written communication skills.

Preferred Qualifications:
Associate or Bachelor degree
Experience/certification in Medication Therapy Management and/or Motivational Interviewing
Problem solver and ability to work independently

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Florida is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view NYU Langone Florida's EEO policies,please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.