Job Responsibilities and Accountabilities
· Conduct store visits focused on potential pharmacy shrink issues
· Conduct store visits focused on issues identified by Pharmacy Compliance
· Thorough knowledge of all pharmacy policies and procedures
· General working knowledge of specific state and federal regulations governing pharmacy practice
· Complete knowledge of proper third-party billing procedures
· Knowledge of proper billing of Medicare Part B
· Knowledge of proper pharmacy workflow, organization and operations of a compliant pharmacy department
· Ability to travel within and outside of market area with potential overnight stays
· Ability to effectively communicate both verbally and written to multiple audiences (store teams, Compliance, Operations, Store Director)
· Strong computer skills both within ARx/PDX, Internet Explorer, Microsoft Office
· Ability to work independently with minimal supervision including having effective time management and organizational skills
· Ability to observe, evaluate, and give direction on the performance of pharmacy staff
· Ability to problem solve
· Ability to prioritize
· Ability to identify operational issues within the pharmacy as related to compliance and third-party billing
· Must be able to work shifts varying in length and time, including nights, weekends, and holidays
· Ability to coach and educate others
· Ability to establish relationships quickly
· Ability to direct without having direct authority
· Ability to balance receiving direction from multiple authorities while maintaining positive relationships
· Ability to maintain confidentiality and discretion
Job Requirements
Relevant Experience, Education, Certification, Knowledge, Skills and Abilities
· Minimum of 3-5 years of full-time experience or equivalent in the pharmacy as a certified pharmacy technician or pharmacist
· Must meet all state laws and regulations
· The ability to read, understand and interpret technical written data
· Must be willing to travel throughout the division in multiple states
· Must be able to work in a pharmacy with a high volume of prescription activity
· Must maintain continuing education requirements for technician certification
· Ability to do simple addition, subtraction, copying figures, counting, and recording
· Possess the ability to understand and follow written, verbal, or demonstrated instructions, write identifying information, and request supplies orally or in writing
· Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with color vision, depth perception and field of vision
· Must be able to work shifts varying in length and time, including nights, weekends, and holidays
· Significant responsibility to maintain customer service levels and handle multiple priorities
· Must be able to work in a fast-paced environment and handle stressful situations
Physical Environment
· The duties for this position are normally conducted in a store environment
· The position is occasionally exposed to dust, cleaning chemicals, and equipment movement hazards