Job Title

Performance & Reporting Manager

Job Description Summary

The Performance and Reporting Manager will work across all account service lines (Property Management, Facilities Management, Finance, Vendor Management, Shared Services, PSC, Risk & Compliance and Sustainability).

Job Description

Key Responsibilities

Maintain and enhance client reporting portal (Triana/Power BI) by creating or updating dashboards and reports, and analysing data requirements

Maintain and enhance automation (Power Automate/Alteryx) by creating or updating automation workflows

Provide ad hoc reporting and support other teams with their data requests

Document user request, and change requests to support change management and quality control.

Monitor and investigate data issues reported by other teams to understand their cause and take measures to prevent them from happening again

Run and analyse data integrity reports to identify root causes of data quality issues

Document data reporting processes and identify data reporting improvement opportunities to facilitate effective data management

Articulate and live the Cushman & Wakefield culture, set an example by modelling the required behaviours and hold others (employees and peers) accountable for their actions by identifying and acting on behaviour which is inconsistent with agreed standards.

Comply with Cushman & Wakefield HSSE policies and adhere to procedures and work instructions that are relevant to activities. 

Creating tools and templates to support the implementation of business improvement initiatives across the account

Producing and delivering recurring reports and any other requested reports

Monitoring performance to ensure data quality and consistency and to provide accurate reports across the account

Developing new dashboards and reports (Power BI) that provide insights to C&W and client users

Providing operational support for existing and new applications.

Background and Experience

At least 5+ year's of relevant experience in a technology management.,

Strong analytical skills and comfortable with large data sets.

Advanced excel skills

Able to work independently and as part of both a local and national team.

Demonstrated experience in Power BI development

Experience in reviewing and improving data quality

Experience in Property and Facilities Management

Required Qualifications:

Australian Citizenship

Must hold or willing to obtain security clearance

Qualifications & Technical Skills

Degree in Computer Science or equivalent

Power BI development skills (Essential)

Power Automate (Essential)

Power Apps (Good to have)

Alteryx (Good to have)

JDE or other ERP admin experience (Good to have)

SQL and Good understanding of database

Advanced Excel skills with ability of developing automated reports or templates (VBA)

Professional communication and documentation skills

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from

Competitive salary and opportunity for career progression

4 weeks annual leave a year (pro rata for part time employees)

Being part of a growing global company

A Supportive and flexible environment;

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but everyday. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

We are committed to keeping you, our workplaces and our client spaces safe & healthy.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”