Job Description The Performance Management Specialist Contractor supports the Digital & Analytics PM Operations team by managing operational workflows across performance management systems. This role maintains issue trackers, updates documentation, coordinates calendars, and prepares materials for stakeholder meetings. The contractor will triage and troubleshoot system issues, assist with quarterly feature releases, and support testing, cutover, and training efforts. They will collaborate closely with Talent process owners, tech teams, and SMEs to manage change requests and ensure smooth delivery of performance management initiatives. Strong communication, organization, and detail orientation are essential in this fast‑moving, cross‑functional environment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • 5–7 years of operational support experience within Talent systems (ideally performance management) • Ability to quickly learn new technology processes • Strong attention to detail and organizational skills • Excellent written and verbal communication • Proficiency in Microsoft Office (PowerPoint, Excel, OneNote, Word, Teams) • Experience troubleshooting system issues and managing release cycles • Strong problem‑solving and consultative skills • Comfortable working in dynamic, complex, and ambiguous environments • Ability to collaborate effectively across technical and non‑technical teams