People Shared Services Supervisor (hybrid) Job ID 228551 Posted 24-Jul-2025 Service line Corporate Segment Role type Full-time Areas of Interest People/Human Resources Location(s) Richardson - Texas - United States of America About the Role: The People Shared Services Supervisor will oversee the daily operations of the People Shared Services team, ensuring efficient and effective delivery of HR services to employees. This role involves managing a team, optimizing processes, ensuring compliance with company policies and legal requirements, and contributing to strategic HR initiatives. The supervisor will play a key role in enhancing employee experience and driving continuous improvement within the HR function. The role follows a hybrid work model: employees are expected to be onsite three days a week, with the flexibility to work remotely for the remaining two days. What You'll Do: + Team Leadership: Supervise and mentor the HR Shared Services team, providing guidance and support to ensure high performance and professional development. Lead by example and model behaviors that are consistent with CBRE RISE values. + Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of HR services. + Service Delivery: Ensure timely and accurate delivery of HR services, including employee onboarding, benefits administration, payroll processing, and employee records management. + Compliance: Ensure compliance with company policies, legal requirements, and industry best practices. + Reporting: Generate and analyze reports on HR metrics and service delivery performance, providing insights and recommendations for improvement. + Employee Relations: Address and resolve employee inquiries and issues, ensuring a positive employee experience. + Collaboration: Work closely with other HR functions and departments to ensure seamless HR service delivery and support company initiatives. + Strategic Impact: Contribute to strategic HR initiatives aimed at enhancing employee experience, operational excellence, and digital transformation. + Lead by example and model behaviors that are consistent with CBRE RISE values. What You'll Need: To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. + Bachelor’s degree in Human Resources, Business Administration, or a related field. + Minimum of 5 years of experience in HR, with at least 2 years in a supervisory or leadership role. + Strong leadership and team management skills, excellent communication and interpersonal skills, and proficiency in HRIS and other HR-related software. + In-depth knowledge of HR processes, policies, and legal requirements. + HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) is a plus. + Experience in a shared services environment is highly desirable. Why CBRE: When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential. Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)