**Job Title: People Services Senior Generalist (Vietnamese Speaker, ELC)** + Hiring Manager: People Services Manager SEA + Location: Petaling Jaya **About the job** Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As the People Services Senior Generalist is responsible for controlling, monitoring, and executing People Services core models, ensuring a One Sanofi, best-in-class service for employees. This role supports employee lifecycle management within the legal framework and Sanofi's corporate policies, maintaining adequate control and minimizing associated risks. **Main responsibilities:** + **_Employee Lifecycle Management:_** + _Support onboarding, job changes, and offboarding processes_ + _Assist in contract creation, employee data updates, and termination activities_ + _Coordinate asset collection during offboarding_ + _Support international permanent transfers and local foreign hire processes_ + **_Data Management and Reporting:_** + _Maintain accurate employee data in Workday and related systems_ + _Support data quality monitoring, analysis, and auditing_ + _Prepare periodic and ad-hoc reports_ + _Ensure compliance with data security protocols and GDPR_ + **_Query Handling and Customer Service:_** + _Provide Level 1 support through One Support platform (ServiceNow)_ + _Handle employee queries related to People Services topics_ + _Maintain knowledge databases and support knowledge transfer activities_ + **_Compliance and Documentation:_** + _Ensure adherence to Sanofi policies, guidelines, and mandatory internal controls_ + _Maintain personnel files (digital and physical) and conduct monthly audits_ + _Support document management related to the employee lifecycle_ + _Assist in providing documentation for audits and external entities_ + **_Process Improvement:_** + _Contribute to continuous improvement initiatives and automation efforts_ + _Assist in updating country manuals, work instructions, and SOPs_ + _Support process automation initiatives and adoption_ + _Help identify and drive opportunities for efficiency or automation_ + **_Stakeholder Coordination:_** + _Collaborate with internal stakeholders (P&C, Legal, COEs, Facilities, etc.)_ + _Coordinate with external partners (Payroll and T&E BPO partners)_ + _Ensure compliance with Service Level Agreements (SLAs)_ **About you** + Bachelor's degree in HR, Business Administration, or related field + 3+ years of experience in HR or related field + Fluency in English required; local language skills (put language/s here) required + Experience in a multicultural environment is a plus + Solid understanding of HR processes and activities + Proficiency in Microsoft Office, particularly Excel + Knowledge of HR systems like Workday is advantageous + Strong problem-solving and analytical skills + Excellent communication and interpersonal skills + Customer service orientation + Leadership abilities and teamwork skills + Adaptability and willingness to learn + Detail-oriented with ability to meet deadlines + Awareness of data privacy rules (e.g., GDPR) **Why choose us?** + Bring the miracles of science to life alongside a supportive, future-focused team. + Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. + Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. **Pursue** **_progress_** **, discover** **_extraordinary_** Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/) Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo) As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)