Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You will work in Mondelēz International Digital Services and help us deliver an impeccable service experience with your customer focus and meticulous attention to detail in administrative tasks. In this role, you will ensure that processes are adhered to and documented.

How you will contribute

Be responsible for the day-to-day administration and operation support for processes in your area of responsibility and will deliver them within agreed to deadlines and ensure service quality is maintained. You will ensure that all activities comply with standard operating procedures and legal requirements, including data privacy considerations and work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance. You will deal with access requests/issues and identify and act on continuous improvement opportunities.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Experience in your specific area of responsibilityExperience in administration with a strong customer service orientationComputer literate with excellent skills in Microsoft Office, especially in ExcelExperience working to deadlines with strong prioritization skillsMeticulous attention to detail

More about this role

As People Analyst you will support data-driven decision-making across our workforce. In this role, you’ll serve as a subject matter expert (SME) in HRIS and Time & Attendance systems (e.g., Workday, Infor/Kronos) while delivering advanced analytics and strategic insights related to labour trends, workforce planning, and policy development.

Key Responsibilities

Serve as a Subject Matter Expert (SME) for HRIS platforms (e.g. Workday) and Time & Attendance Platforms (e.g. Infor, Kronos) ensuring data integrity, system interconnectivity, and optimal system performance.Design & Maintain advanced tools (using excel, Power BI) to support complex data analytics & reporting related to our labour force: attendance, overtime, headcount, turnover, retention, grievances/dissatisfactions, discipline, and investigations etc.Provide the leadership team with policy and program recommendations based on internal labour analysis and external benchmarking.Collaborate with HR and operational leaders to ensure data cleanliness, governance, and continuous improvement of data systems and workflows.Support the management and analysis of our temporary labour force including but not limited to: our temporary foreign workers (immigration programs), internal secondments, internal temporary employees (contract, co-op placements) and external Temporary Labour Service Program.

Job Qualifications

Required

Bachelor’s degree in human resources, Data Analytics, Business Intelligence, Engineering, Math, Computer Science or related field.3+ years’ of hands-on experience in a data-heavy or analytics role.Advanced proficiency in Power BI, Excel (Power Query, Pivot Tables), and data visualization.Strong skills in data modeling, trend analysis, and storytelling through data.Excellent data interpretation and communication skills.Attention to detail and ability to manage large datasets with precision.Clear communication with the ability to influence cross-functional teams using insights.

Preferred

HR Analytics, HRIS or workforce reportingFamiliarity with Workday, Infor, Kronos or similar enterprise systems.Exposure to workforce or operational data (e.g., headcount, labour planning, scheduling)Experience supporting process improvement or system automation projects.Experience managing temporary labour or immigration programs.Knowledge of Canadia labour policies and compliance is an asset.Continuous improvement or project management certification (e.g. Lean, Six Sigma).

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.  Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

Regular

Service Operations (Delivery)

Global Business Services