Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! Overview The PBX/Phone Operator Agent is responsible for processing incoming and outgoing communications courteously, while maintaining a positive and professional image. In addition, assist with checking guests into the front desk, luggage assistance and creating guest name badges. This is a full-time position. Weekend availability required. Responsibilities Answer and process all incoming/outgoing guest and in-house calls. Responsible for Maintenance Service ticket input and tracking. Be knowledgeable of all services provided by the hotel to answer guest questions. Ensure guest name badges are created and organized based on the group arrivals. Assist with checking guests in and collecting and distributed guest luggage. Qualifications Previous guest or customer service experience preferred. Good computer skills. Knowledge of Microsoft Outlook, Excel and Word preferred. Friendly and outgoing personality. Compensation Range The compensation for this position is $17.00/Hr. - $17.00/Hr. based on qualifications and experience.