*This person will be the first point of contact for payroll related questions and issues and provide excellent Tier I support for general questions and issues Description • Support the intake, assigning, research, and resolution of general payroll and timekeeping inquiries • Assist with specific data entry such as direct deposit, supervisory and demographic information changes • Monitor payroll hotline while providing outstanding customer service support • Assist with workflow approvals with ADP Vantage as needed • Assist with special projects as identified by the Payroll/HRIS Systems Manager and Payroll Ancillary Manager • Learn specific duties of Time & Attendance Analyst and Payroll/HRIS Analyst to act as backup • Performs other related duties as assigned Additional Skills & Qualifications • Ability to think critically and who will question the status quo • Proactively seek and provide creative approaches to problem solving and process improvement • Strong ability to collaborate with other team members to resolve payroll variances, provide reporting support and deliver quality results to employees and external customers • Ability to multi-task in a deadline-oriented environment; highly organized, flexible, rigorous attention to detail, and a high level of confidentiality • Demonstrated ability to produce data in a clear and understandable manner meeting user requirements • Experience providing support to 3,000+ employees/processor Job Type & Location This is a Contract to Hire position based out of Addison, TX. Pay and Benefits The pay range for this position is $25.00 - $34.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Addison,TX. Application Deadline This position is anticipated to close on Mar 4, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.