Payroll Operations Specialist Job ID 248439 Posted 12-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest People/Human Resources Location(s) London - England - United Kingdom of Great Britain and Northern Ireland **Payroll Operations Specialist** Ensure the accurate and timely processing, validation, and administration of payroll data for the UK & Ireland business, supporting an employee population of over 17,000. This role provides flexible support across data entry, validation, and administrative functions, acting as a subject matter expert on payroll systems and processes, and serving as a key contact for payroll queries and projects. **What You’ll Do** **Payroll Data Entry & Validation** • Collate, input, and validate all payroll data into the outsourced payroll system (e.g., Dayforce) via uploads and quick entry screens. • Perform manual payroll calculations, ensuring compliance with business policies and statutory legislation. • Reconcile payroll reports daily, up to final calculation, and validate integration files via system reports. • Maintain accurate records for data audit purposes and ensure all relevant controls (including SOX) are performed. **Process Management & Collaboration** • Ensure all data input and validation is completed within payroll deadlines and business cut-offs. • Work collaboratively with other Specialists to proactively manage data errors, highlight issues to relevant data owners, and ensure timely corrections. • Provide flexible cover for holidays and absences within the payroll teams. •Collect payroll data from all sources and compile reports to meet statutory requirements. **Customer Service & Query Resolution** • Act as the first point of contact for internal and external payroll-related queries, triaging and allocating cases via the case management system. • Support business projects requiring payroll input or information, and provide subject matter expertise as needed. **System & Process Improvement** • Act as a system champion (e.g., Dayforce), attending training, supporting functional testing for enhancements or upgrades, and identifying training needs within the team. • Support year-end activities (e.g., P11d’s) and other payroll-related projects as required. **What You’ll Need** •Experience working within complex payroll departments managing multiple payrolls with varying terms and conditions. •Proven track record of high-volume payroll data input and validation. •Experience completing manual payroll calculations and working to strict deadlines and cut-offs. •Exposure to HR Shared Services environments and working under pressure with the ability to prioritise workloads. •Excellent understanding of payroll and people processes. **Why CBRE** CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com. **Our Values in Hiring** At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)