Roles and Responsibilities
Responsible for the successful execution of one or more Payroll & Benefits process(es) and involvement in regional/global projects related to Payroll & Benefits.
Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(es) and provide recommendations to improve service quality and efficiency
Drive increased productivity and compliance through identifying opportunities for process improvements, standardization, and simplification within assigned area(s) and influence changes at a regional/global level
Advise on difficult and sometimes complex questions/requests from employees, People Leaders and the HR community concerning payments, allowances, and benefits in a professional, courteous & timely manner and provide recommendations to improve HR policies and processes
Effectively work with 3rd Party Payroll and Benefits Providers to ensure seamless, compliant, and high-quality Payroll & Benefit services and manage relationships with vendors at a regional level
Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, businesses, and HR partners
Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and GE HealthCare policy requirements
Develop a strong working relationship with the GE HealthCare Finance functions, HR, People Leader, and Employee communities through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues
Develop effective relationships with internal and external stakeholders through strong interpersonal skills and proactive communication, influencing skills, and thought leadership
Lead internal and external payroll & benefits audits and provide recommendations to address identified risks and ensure compliance with regulations at a regional/global level
Continuously build and share area of expertise; keep current with internal and external updates and changes
Preparation of year-end reporting & associated statistics and develop insights to support decision-making at a regional/global level
Provide ad-hoc operational support for assigned process
Qualifications/Requirements
Bachelor’s degree from an accredited university or college in related area
Fluency in local required language and in English knowledge both verbal and written
Prior professional work experience to btw 8 -10 years within Payroll & Benefits and a Service-oriented environment, ideally within a multinational organization
Proven ability to work independently and as a team player in a complex and rapidly changing work environment across multiple stakeholder groups
Strong problem-solving and influencing skills, with the ability to identify opportunities for process improvements, standardization, and simplification within assigned area(s)
Excellent interpersonal and communication skills, with the ability to provide \"Best in Class\" customer service and advise on difficult and sometimes complex questions/requests from employees, People Leaders, and the HR community in a professional, courteous & timely manner
Up-to-date knowledge of local legislation and regulations related to payroll and benefits, as well as working closely with government agencies to ensure compliance with local requirements and to access available work support programs.
Location: Bengaluru, India
Desired Characteristics
Solid interpersonal skills: ability to work effectively in a team-based environment
Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness
Proficiency in HR, Payroll and Benefits Administration systems (ex. Workday)
Ability to quickly embrace new technologies
Supportive team player with a drive to create a positive work environment
Applies solid judgment ensuring integrity, compliance, & confidentiality
Passion for continuous process improvement and simplification
Strong analytical and problem-solving skills with proven ability to organize and analyze data
Ability to work in a fast-paced environment, prioritize multiple tasks.
Self-starter who can manage multiple tasks simultaneously with minimal supervision
Comfortable delivering against quantitative and qualitative performance metrics
Proficient in the use of Microsoft applications: Outlook, Excel, Word and PowerPoint.
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support
Additional InformationRelocation Assistance Provided: No