You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Digital Channels & Connectivity for the Business Continuity & Resiliency team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Plays a critical role in incident response; facilitates Product communication deliverables during production outages Demonstrates superior judgment to mitigate risk; fosters an environment where risk/control issues are escalated and creative solutions are identified Understands risk and contributes to an effective and efficient control environment Instills a security first mindset through coaching and mentorship. Identifies and encourages areas for growth and improvement throughout the team. Communicates effectively and builds a shared understanding Invests in relationships and improves collaboration with a “one team” mentality Recognizes successes and takes action on opportunities for improvement

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Understanding of systems development methodologies and ability to manage business partners, technology resources, subject matter experts, user interface design, QA, UAT, and all other groups involved in the end-to-end process Knowledge of electronic banking products and systems Self-starter who thrives in a fast-paced, collaborative, and cross-functional environment Excessive attention to detail and ability to work independently Critical thinker with strong problem-solving skills Strong relationship management skills with the ability to quickly build trust and rapport Excellent organizational, multitasking, and prioritizing skills Exceptional written, presentation, and verbal communication skills

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization Ability to communicate across multiple teams with influencing and relationship skills Ability to manage and deliver large-scale solutions globally Knowledge of Payments, Risk and Security  Flexibility to adapt plans for change realities