When someone joins JPMorgan Chase, they should know this is the place where they belong. Join the team that is driving the service delivery and control framework in Payment Operations for one of the world’s most innovative banks. As a dynamic and driven professional, you will play a pivotal role in the team where you will have an opportunity to elevate your career to the next level.

 

As a Payment Operations Transactions Analyst within the Payment Operations team in Thailand, you will work closely with local and regional partners to execute and deliver payment solutions to our clients. You will be responsible for processing payments across a range of products, including high-value, low-value, and cheque processing. You will also participate in projects with local and regional teams. In this team-based, fast-paced, and dynamic environment, you will thrive as a motivated individual who is proactive, detail-oriented, organized, and willing to challenge the status quo.

Job responsibilities:

Check and ensure that all payment transactions are processed in a complete and accurate manner   Coordinate with the various regional support teams to complete processing requests Investigate and respond to query/cases regarding to day to day operations Ensure transactions are processed according to local regulations, as well as internal control guidelines Work in close partnership with business units including Sales, Bankers, and Client Services Representatives  Develop Intelligent Automation Solution to improve team processes Perform administrative tasks of preparing and verifying documents for both internal and external parties

Required qualifications, capabilities, and skills

Minimum of 1 year of working experience  Good command of written and spoken English and Thai languages as the role requires attending meetings conducted in English and Thai, and clearing of local documentations in Thai  Ability to work under time pressure Presentation skills  Issue Resolution skills Bachelor's degree or equivalent