Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

 

Job Summary:

As a Fraud Analyst within JPMorganChase, you will work closely with internal teams and clients to provide a white glove experience during the remediation process. In this role, you will be securing accounts, handling claims, and completing all necessary steps to make the client whole. This role will provide you the ability to strengthen your current skillset and empower growth.

Job responsibilities

Identify and mitigate potential fraud risks using analytical skills to ensure robust protection for our clients.Collaborate seamlessly with various departments to enhance fraud detection and prevention strategies.Investigate detailed US & International Private Bank fraud activities, using problem-solving abilities to uncover insights.Manage detailed reviews with tight deadlines, prioritizing tasks and managing time effectively.Detect and address fraud indicators with keen attention to detail, ensuring swift remediation.Communicate clearly and concisely with clients and team members to facilitate understanding and action.Required qualifications, capabilities, and skillsProficient in delivering excellent written and oral communications at an executive level.Demonstrated ability to excel in dynamic, fast-paced environments by swiftly adapting to evolving demands and challenges.Skilled in handling highly confidential client details with professionalism, adhering to firm storage and retention requirements.Demonstrates strong organizational skills, attention to detail, and excellent follow-up habits.Preferred qualifications, capabilities, and skillsExperienced in client service, with a focus on delivering exceptional support and solutions proven with at least one year of experience.Highly analytical, with expertise in collecting, analyzing, and synthesizing information at an expert level.