Patient Service Representative

Job Description

A patient coordinator acts as a liaison, managing administrative tasks and coordinating patient care to ensure a smooth and effective healthcare experience. Their responsibilities include communicating with patients and families, scheduling appointments, handling insurance details, explaining treatment plans, and advocating for patients' needs to provide timely and comprehensive care.

Responsibilities

Schedule appointments and verify insurance and/or payment methods for the appropriate department.Schedule follow-up medical appointments and any other clinical appointments upon patient request or need, using approved templates and guidelines.Conduct appointment reminder communications and screen insurance eligibility for same-day and walk-in appointments. Notify patients of any eligibility conflicts.Utilize software features to maximize patient access and adhere to the patient check-in workflow.Collect and record patient payments for services rendered daily.Reconcile daily cash drawer and patient payments.Ensure information entered into the Electronic Health Record (EHR) is accurate and complete, including reviewing the chart and verifying all forms are completed and up to date.Assist and enroll patients in state programs.

Essential Skills

Proficiency in medical terminology.Experience with medical insurance processes.Strong medical knowledge / terminologyMedical experience is highly preferred.

Work Environment

The role operates Monday through Friday during the day shift.

Job Type & Location

This is a Contract position based out of Sacramento, CA.

Pay and Benefits

The pay range for this position is $23.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sacramento,CA.

Application Deadline

This position is anticipated to close on Feb 3, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.