The Patient Experience Consultant is responsible for all levels of internal and external stakeholders to champion and manage continual patient experience programming.Responsible and accountable for the daily operations of one or more healthcare service lines of business. Models and leads professional practices consistent with organizational goals of safety, customer satisfaction and quality for the areas of expertise.Supports patient experience programming for the division. Participates in strategic planning, assists in coordinating execution of the annual patient experience plan, and leads multiple projects from inception to launch. Collaborates to champion and manage continual patient experience improvements.Shift/Hours:Full-time, 40 hours a week, working Day Shift from 8 a.m. to 4:30 p.m., with flexibility to come in earlier or stay later as needed for special events.EducationBachelor's Degree (Required)Experience3 years of Project Management experience required3 years of Customer Relations experience required3 years of Healthcare experience requiredCoaching experience preferredData Analysis experience preferredKeywords: Patient Experience, Planning, Strategic Planning, Projects, Project Management, Programming