Sentara Medical Group is seeking to hire a Patient Care Specialist for SMG Administration.
Position Status: Full-time, Days
Position Location: Primary work will be on the Peninsula (Williamsburg, Newport News, Hampton, Yorktown, Gloucester). Will include Long Term and Short-Term Assignments.
Overview
As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.
Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.
Education
High School Diploma or EquivalentAssociate Level degree or higher in lieu of the required experience will be consideredExperience
Customer Service experience of 3 years requiredOne year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers requiredKeywords: Patient Care Representative, Talroo-Allied Health, Medical Office