Sentara Urgent Care Lightfoot is now hiring a Full-Time Patient Care Specialist based in Williamsburg, VA!

Schedule: Clinic hours - 8:00a.m. - 8:00p.m. Monday-Friday. Saturday and Sunday, 8am-4pm. Schedule will consist of 2 12-hour shifts. 1 8-hour shift and 1 6-hour shift with alternating weekends.

Overview

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare. 

Education

HS DiplomaAssociate Level degree or higher in lieu of the required experience will be considered

Experience

3 years Customer Service experience required1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required

Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office