Job Title: Patient Care Coordinator for OrthopedicsJob Description We are seeking a dedicated Patient Care Coordinator to join our orthopedic team. The ideal candidate will provide exceptional patient service, ensuring efficient and effective coordination of patient care processes. Responsibilities + Answer patient phone calls and respond to online inquiries. + Schedule patient appointments promptly and accurately. + Collect payments on patient accounts in a timely manner. + Enter orders for MRI authorizations or DME authorizations as needed. + Review and manage triage buckets for patient needs. + Contact patients as necessary to ensure continuity of care. + Maintain and update patient records with precision. + Prepare charts prior to patient visits to ensure readiness. + Triage phone calls for any physician or patient questions. + Update electronic medical records using Athena. Essential Skills + Proficiency in customer service and medical terminology. + Experience with appointment scheduling. + Possession of a high school diploma or GED. Additional Skills & Qualifications + Knowledge of insurance processes is a plus. + Familiarity with Athena and medical insurance verification. Work Environment The position offers a Monday-Friday schedule with rotating Saturdays, typically once a month or less. Office hours are from 7:30 AM to 5:00 PM, with staggered start times between 7:30 AM and 8:30 AM. Flexibility in start times is required. The primary location is at Plainfield Avenue, with occasional floating to the Pleasant Valley Way location as needed for coverage. The office has a moderate patient flow, supported by a team of 2-3 Patient Service Representatives and 2 providers. This is a well-managed environment where staff enjoy working with the approachable and supportive physicians. Internal promotions are common, highlighting career advancement opportunities. Job Type & Location This is a Contract position based out of West Orange, NJ. Pay and Benefits The pay range for this position is $16.50 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in West Orange,NJ. Application Deadline This position is anticipated to close on Feb 10, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.