Sentara Rockingham Memorial Hospital is hiring a Patient Advocate - Full Time Day Schedule

The Patient Advocate facilitates and promotes continuous quality improvements in the delivery of patient care by maintaining active interfaces between internal and external customers (patients, family, visitors, medical staff, risk management, etc.) and by maintaining a data system of customer issues for use in identifying areas for improvement. They protect the patient's rights, speaking out on the patient's family's behalf when necessary. Staff education to improve patient satisfaction is also expected.

EducationHigh School Grad or Equivalent (Required)

Certification/LicensureNo specific certification or licensure requirements

ExperienceCustomer Service - 2 years (Required)

Talroo - Allied Health, advocacy, customer service, healthcare, patient rights, quality improvements, patient satisfaction