Job Description The primary responsibility of the Patient Administrative Specialist is to handle new patient coordination, surgery scheduling, and other front office functions in the outpatient clinical setting. A Patient Administrative Specialist supports any and all administrative tasks related to the daily operations of the clinic. Key Responsibilities: • Entry, Front Desk, check-in/out. • Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc. • Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Assures appropriate verifications and authorizations are complete before patient sees provider. • Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs. • Provide doctor-patient support using reference documents and tools. • Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms. • Answers non-clinical patient messages, escalating where appropriate. • Managing and distributing faxes, mail, and filing of clinic-specific documentation. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • High School Diploma/GED. • EPIC experience is a must. • Knowledge of medical terminology. • Experience working in a hospital/healthcare setting • Ability to provide customer service, solve problems, and manage multiple priorities. • Knowledge of Windows-based office software, computers and operating systems.