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Patient Access Scheduling Supervisor

101 Truman Medical Center

Job LocationUH Lakewood Medical Center, University Health Truman Medical Center

Kansas City, Missouri

DepartmentPatient Access UHTMC

Position TypeFull time

Work Schedule9:00PM - 5:30AM

Hours Per Week40

Job Description

The Patient Access Scheduling Supervisor oversees staff scheduling and coverage across all Patient Access departments at both hospital locations. This role provides direct supervision of float pool, PRN, and second-position staff, ensuring appropriate coverage for scheduled and unscheduled absences, peak volumes, and training overlap. The Supervisor manages on-call rotation schedules, utilizes Shift Wizard for schedule management and transparency, and works to maintain compliance with corporate policies, departmental standards, and regulatory requirements while supporting staff satisfaction and patient-centered service.

Minimum Requirements

Bachelor’s degree or equivalent combination of experience and educationDemonstrated knowledge of staff scheduling in a healthcare environmentExperience supervising or scheduling staff in Patient Access or a related departmentGood organizational and analytical skillsEffective verbal and written communication skills

Preferred Qualifications

Knowledge of database, scheduling, payroll, and time and attendance applications (shift wizard experience preferred)Experience with float pool or multi-site scheduling