Patient Access Representative **Southwest Health** 1 Positions ID: 80487 Posted On 09/02/2025 Refreshed On 02/04/2026 **Job Overview** **Requirements** + Must have a high school diploma, GED, or equivalent. + Six months to one year experience with customer relations required + Knowledge of basic office procedures/equipment and computer systems required + Familiarization with medical terminology and prior health care experience preferred + Certification in Basic Life Support (BLS) preferred. **Work Hours** -We are seeking a full-time (36hr/ week) Patient Access Representative to work in our Kieler Clinic. Shifts are scheduled between the hours of 6:30 AM and 7:00 PM. Includes an every other weekend rotation. -We are seeking a full-time (40hr/ week) Patient Access Representative to support our Specialty Clinic. This position is Monday–Friday, 8:00 a.m.–4:30 p.m., and is based in our Call Center. -We are seeking a full-time (36hr/ week) Patient Access Representative to work various shifts between the hours of 7:00 AM and 11:00 PM (must have day, evening, and night availability). **Job Summary** The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients. A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a ΓÇ£Customer orientedΓÇ¥ professional manner **Contact Information** Southwest Health Attn: Human Resources 1400 Eastside Rd Platteville, WI 53818 Phone: (608) 342-0998 Email: hr@southwesthealth.org Fax: (608) 342-5015 **Benefits** Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility. Primary Contact 13894 Miranda Koch HR Generalist, Human Resources 608-342-4796 Phone Phone Phone Fax hr@southwesthealth.org Email True False True **Job Details** Location Platteville, WI Job Type Employee Full/Part Full Time Benefits Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan PTO (Paid Time Off) Tuition Reimbursement **Qualifications** Education High School/GED Company ID 1250 Job REQ # \# Positions 1 Start Date 20250902 End Date 20261230 Featured Job 0 TH Ad 0 TH Comments **Similar Jobs** Sonographer (graduating in 2026) -- Tuition Reimbu Medical Associates Physical Therapy Assistant — PRN (Lancaster, WI) Unified Therapy Services Lead Early Childhood Teacher Holy Family Catholic Schools Head Men's Soccer Coach Clarke University Speech-Language Pathologist — PRN Unified Therapy Services Office Administrator /Accountant Sedona Staffing Services Occupational Therapy Assistant (COTA) — PRN (Lan Unified Therapy Services Echo/Vascular Ultrasound Technologist Grant Regional Health Center Driver Dubuque Mulch/Dubuque Hardwoods, Inc. 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We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. Southwest Health has been named a Human Experience (HX) Guardian of Excellence Award┬« winner by Press Ganey, the global leader in healthcare experience solutions and services. These awards and the awards won in the past, speak to the commitment Southwest Health has for safety, patient experience, and creating a healthier southwest Wisconsin. This accreditation marks Southwest Health' fourth consecutive year of receiving the Guardian Excellence award for inpatient Patient Experience. Southwest Health features four family medicine clinics, four Eye Center locations, Birth Center, a specialty services with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.