Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Sunseeker Resort Florida Gulf Coast, by Curio is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. With 785 guest rooms and more than 60,000 square feet of event and meeting space, the resort is designed to accommodate both upscale leisure getaways and dynamic business gatherings. Guests can indulge in an impressive collection of 18 food and beverage outlets, from fine dining to casual coastal fare, showcasing flavors from around the world. The resort also features a luxurious pool scene, including the largest rooftop pool in Florida, providing sweeping views of Charlotte Harbor and an elevated, resort-style experience. Sunseeker is where elevated hospitality meets sun-soaked relaxation.

What you will have an opportunity to do:

The Pastry Sous Chef is responsible for assisting in managing pastry team members and to work with the Executive Pastry Chef to create, implement and maintain quality standards.  The pastry sous chef will be expected to be responsible to assist the Executive Pastry Chef with management of the entire outlet. The ideal candidate will accomplish their tasks by monitoring the daily functions of the pastry department, including providing support and guidance to the team, ending in a positive guest experience. This role reports directly to the Executive Pastry Chef. 

All duties are performed in accordance with department and Sunseeker Resort policies, practices, and procedures.  
 
POSITION RESPONSIBILITIES/DUTIES:

Guides and motivates Lead Bakers and Bakers to work more efficiently.The Pastry Sous must act as a manager, team leader and motivator for the Pasty Department working closely with and maintaining good relationships with all culinary team members and other departments.Ability to plan production for the Pastry Department according to the needs of the property in the absence of the Executive Pastry ChefAssist with creation and execution of pastry items based on seasonality, staying current on trending food products and presentation.Maintain a quality standard as set by the hotel brand.Assist management to lead and coach the team towards achieving exceptional guest service and team member satisfaction results.Participates in the production of all items in the pastry shop. Suppling approved pastry recipes and method of preparation to staff while demonstrating proper time organizational skills.Assists in training of proper usage, maintenance, and cleaning of all pastry equipment. Following proper sanitation and safety guidelines.Oversees that all pastry supplies, equipment requisitioned product are properly stored, and in a timely manner.Maintains production records and properly stores product for further use.Produces centerpieces and specialty cakes in a timely manner; utilizing chocolate, pastillage, sugar, dead dough and the like; as requested.Accepts new methods and can reproduce continuously and consistently.Assists in ordering to maintain pars of pastry shop ingredients.Assume the role of liaison between all dining room operations and culinary staff.Exercise discretion and independent judgment when evaluating new programs, new services, and new ideas.Stay abreast of property goals in order to create, support and present departmental goals to executive leadership.  Continue to learn and be on the forefront of new technology for the hotel industry.Create ways to further enrich the guest experience by continuously reviewing, implementing, and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles, retention of luxury standards.Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience. Provide support on alleged customer related food complaints.Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction.Develop collaborative relationships and synergy with all support departments such as Convention Sales & Services, Facilities, Security, Front Services, Front Office, F&B, Golf Course and Executive Offices.Foster a management team that possesses and delivers on key strategies of guest service, team member relations, team cooperation, financial responsibility and asset management.Perform other functions as needed.

What are we looking for?

Required:

Associate Degree or higher preferred in culinary arts, management or a combination of related pastry experience and education.Minimum of 4 years work experience, in a baker or pastry cook position; with a minimum of 1 year in a guiding supervisory role, in a high-volume, multi-venue high quality pastry atmosphere.ServSafe manager certification.Ability to create and adjust prep lists based on requirements, forecasts, and pop-up demands.Previous participation in dessert creation and menu development, including cost analysis.Ability to assist in creating menus, training team members, and to maintain quality of product and team member morale.Experience with Banquet Event Orders details, hotel occupancy reports, and special orders.Proficient in all functions of the bakery and excellent technical knowledge; including tools and equipment, tempering chocolate, gelatin, creams, bread production and specialty cakes.Advanced skill in piping of: production items, detailed cakes, and fine filigree work.Experience with different pastry techniques, and specialty mediums including fondant, gumpaste, and doughs.Ability to monitor all storage for pastry ingredients, supplies and prepared product then communicate needs for appropriate orders.Ensures that kitchen equipment is clean and in working order, reports and prepares work orders for required repairs. Ensures that all equipment is handled safely and with reasonable care.Prior experience in a supervisor or managerial role in a pastry kitchen with some administrative dutiesCombination of education and experience will be considered.

KNOWLEDGE/SKILLS/ABILITIES:

Ability to work varied shifts, including weekends and holidays.Working knowledge of Microsoft Office.Excellent customer service skills.Ability to function well under pressure, manage multiple priorities, and meet established deadlines.Must possess mature personal discretion and sound judgment.Strong leadership abilities, sound judgment, superior problem solving and decision-making skills.Excellent organizational, analytical and project management skills, with particular attention to quality and detail.Interpersonal skills to deal effectively with all business contacts.Professional appearance and demeanor.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.