This is an IC5 role within the Oracle Health organization which will drive customer success outcomes enabled by Oracle Health platforms as implemented by Oracle System Integrator Partners. The Partner Success Managers [PSM] investigate, analyze, supervise, lead, and provide quality control oversight of Oracle Systems Integrator Partner delivery to customers. The PSM will become familiar with partner go-to-market and service-delivery strategies that are across all of the Oracle Health offerings. While the job includes components of traditional PMO responsibilities, most of the work is a direct focus on building the quality of our partners’ customer deliveries of Oracle Health platforms.
Note: This is NOT a sales job. This is a post-sales role, guiding and improving the partner in their post-sale implementation of Oracle products. Product implementation experience is required.
PSMs will build and maintain a long-term partnership with specific Oracle partners to ensure they can successfully implement Oracle Health platforms for customers. Responsible for creating, nurturing, and maintaining a high level of collaboration and cooperation with Oracle partners in a fast-paced dynamic environment.
PSM work is non-routine and often very complex, involving the application of advanced technical/business skills in areas of various industry specializations. Seven to Ten+ years of professional experience recommended. Demonstrated experience in software implementation, professional services delivery, or partner/client-facing relationship experience. Understanding of various technical architectures and operating systems and industry experience is desired.