At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact and together, you will help us define the future of American Express. 

How will you make an impact in this role?

We are looking for a Partner Manager Senior Associate to support the execution and development of activities and reporting on key Loyalty Program performance metrics, as well as the monitoring of costs and revenues related to managed Partners. The role involves close collaboration with internal Payback teams and with Partner companies, contributing to the implementation and development of initiatives aimed at maximizing partnership profitability and strengthening coalition benefits.

Key Responsibilities:

Support the execution and development of reporting activities on the main KPIs of the Loyalty ProgramMonitor costs and revenues related to assigned partners, ensuring data accuracy and consistencyCollaborate with internal Payback functions and Partner company contacts to support partnership development initiativesContribute to the implementation of actions aimed at maximizing partnership profitability and coalition valueSupport the negotiation, execution, and performance monitoring of marketing plans related to Payback partnershipsWork closely with internal and external stakeholders to improve process efficiency and support the achievement of business objectives

Minimum Qualifications:

Degree in Economics, Business Administration, Marketing, or similar fieldsStrong analytical skills and attention to detailGood knowledge of Excel, Powerpoint and reporting toolsAbility to work collaboratively with multiple stakeholdersStrong communication and organizational skillsProactive attitude and problem-solving mindsetFluent in Italian and English (written and spoken) Role is based in Milan

Employment eligibility to work with American Express in Italy is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.