Job Description We’re seeking a polished, friendly professional to run our reception desk: answer/transfer calls (Yealink VOIP), greet visitors, and log/distribute FedEx/UPS/USPS mail. Light data entry and basic Microsoft 365 (Word/Excel/Outlook) tasks as assigned. Training provided. Ideal candidates bring strong phone etiquette, attention to detail, and a customer‑first mindset. Prior reception or VOIP experience is a plus, but not required. On‑site role. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Prior reception/front‑desk or administrative experience Professional presence with a warm, welcoming demeanor; polished verbal communication and phone etiquette Customer service mindset—confident greeting visitors and making a strong first impression Proficiency with Microsoft 365 (Outlook, Word, Excel) for email, basic documents, and simple tracking Detail orientation & reliability—accurate logging of packages/mail and consistent follow‑through; familiarity with basic mail/courier workflows (FedEx/UPS/USPS logs and distribution) Comfort at a front desk: answering, screening, and transferring calls to the proper person/department Willingness to learn; able to complete structured training and follow standard operating procedures Discretion with visitor information, mail, and internal communications Experience with multi‑line VOIP phones (Yealink experience a plus)