Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n

The Mailroom Associate is responsible for managing all incoming and outgoing mail and packages, ensuring timely processing, accurate delivery, and excellent customer service. This role supports daily mailroom operations including sorting, tracking, and distribution of courier, USPS, and interoffice mail. The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to work in a fast-paced environment while maintaining a professional demeanor and a strong commitment to service excellence.\n

Key Responsibilities\n\nUnder the direct supervision of the Supervisor\/ Manager the mail service is responsible for accurately sorting, posting and delivering mail.\nMaintaining quality customer service by providing friendly and responsive processing and distribution of incoming and outgoing mail, packages and other shipments\nSorts incoming mail for distribution and dispatches outgoing mail: Opens envelopes by hand or machine\nStamps date of receipt on incoming mail\nSorts mail according to destination and type, such as returned letters, adjustments, bills, orders, and payments\nReaddresses undeliverable mail bearing incomplete or incorrect address\nExamines outgoing mail for appearance and seals envelopes by hand or machine\nOperate postage machine to process mail\nMay fold letters or circulars and insert in envelopes\nSort parcels for shipping and receiving\nEnter activity data in logs, maintain records\nPrepare documents for scanning\nCompleting other tasks as may be assigned by the Manager\n\n

Qualifications:\n

\u2022 High school diploma or equivalent.
\u2022 Minimum 1 year customer service and office related experience preferred.
\u2022 Basic mathematical skills.
\u2022 Postage Meter, UPS, FedEx, DHL knowledge preferred
\u2022 Demonstrate the ability to be flexible and adapt to change in the work environment.
\u2022 Strong work ethic; diplomatic; team player and service-oriented; builds strong working relationships.
\u2022 Ensure safety and security procedures are followed at all times
\u2022 Able to deliver quality customer service at all times.
\u2022 Lifting up to 50 lbs.
\u2022 Attention to detail.
\u2022 Must be able to pass a background and drug test.