POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for an experiencedPaid Search (PPC) Managerto take ownership of our paid search strategy and drive significant, measurable growth. This senior role is ideal for a seasoned professional with extensive experience scaling high-budget campaigns, leading strategic initiatives, and mentoring team members. You will oversee the full lifecycle of our paid search programs from strategy and execution to optimization and performance analysis to ensure strong business impact. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead the strategy, development, execution, and optimization of paid search campaigns across Google, Bing, and additional paid media platforms. + Build and implement advanced PPC strategies designed to meet aggressive growth targets and strengthen overall performance. + Analyze campaign data at a deep level, translating insights into smart, data-driven recommendations to maximize ROI. + Oversee PPC budgets, forecasting, pacing, and bid management to ensure spend efficiency and performance alignment. + Mentor, train, and support junior PPC specialists while influencing broader marketing decisions related to search strategy. + Partner closely with content, design, analytics, and product teams to ensure seamless campaign alignment and execution. + Conduct detailed performance reviews and prepare executive-ready reports and insights for leadership. + Manage landing page optimization, experimentation, and creative testing to improve conversion rates and user engagement. + Stay current with industry developments, emerging technologies, platform updates, and innovative advertising opportunities. + Identify and evaluate new channels, automation tools, and scalable testing strategies to enhance overall performance. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: + Bachelor’s degree in Marketing, Business, or a related field; Master’s degree preferred. + 5+ years of direct experience managing paid search campaigns, demonstrating strong ROI and scalable growth. + Expert-level proficiency in Google Ads, Bing Ads, analytics platforms, and advanced reporting tools. + Proven leadership and mentoring ability, with strong cross-functional collaboration skills. + Deep expertise in paid search strategy, audience targeting, funnel optimization, and conversion-focused approaches. + Google Ads Certification required; additional certifications are a plus. + Exceptional analytical capabilities, communication skills, and project management abilities. Nice-to-Have + Experience managing large-scale budgets. + Knowledge of programmatic advertising, display remarketing, and multi-channel paid media strategies. + Experience with A/B and multivariate testing tools (e.g., Optimizely, VWO). + Background in managing international or global search campaigns, including multi-currency reporting. + Proficiency with marketing automation platforms and CRM systems such as HubSpot or Salesforce. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy: + Annual Leave : Earn paid time off to rest, recharge, or attend to personal matters. + Health Benefits: After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind. + Career Growth : We prioritize internal promotions and offer clear pathways for advancement across departments. + Paid Training : Gain valuable skills and knowledge while earning a salary. + Positive Work Environment : Join a collaborative, team-oriented culture that values engagement and support. + Casual Dress Code : Enjoy a relaxed dress policy that lets you work comfortably. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations + Must be authorized to work in the country where the job is based. Subject to the program and location of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason. ID2026-50057 Updated Date1/27/2026 DepartmentMarketing & Communications Positions EducationAssociate's Degree Min. Years Experience2 Company/BrandMCI Location : LocationZA-WC-Cape Town DivisionBusiness Process Outsourcing