Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to Hammock Beach Golf Resort & Spa, a premier destination within the Pyramid Global Hospitality portfolio. Nestled along the stunning Atlantic coastline, this luxury resort features 285 beautifully appointed guest rooms and an impressive 114,410 sq. ft. of meeting space, making it an exceptional setting for conferences, events, and unforgettable gatherings. At Hammock Beach Golf Resort & Spa, team members have the opportunity to be part of a world-class hospitality experience, surrounded by breathtaking ocean views, championship golf courses, and a commitment to delivering unparalleled service. If you're passionate about hospitality and ready to grow your career in a supportive, people-first environment, explore the exciting opportunities available at Hammock Beach Golf Resort & Spa. Overview Job Summary Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: driving guests to designate locations, assisting guests with luggage, maintaining vehicle cleanliness, and concierge duties and to accommodate guests during their stay in an attentive, courteous, and efficient manner. Job Duties & Functions • Approach all encounters with guests and employees in a friendly, service oriented manner. • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards) • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. • Greet guests in a pleasant manner. • Load and unload luggage carts. • Escort guests to rooms. • Check/store luggage for arrivals and departures with luggage tags. • Deliver messages to meeting rooms. • Deliver flowers and packages to guest rooms. • Complete room changes. Maintain current listing of local and area attractions, special events and activities. • Maintain list of local transportation guides, churches, sports arenas, etc. • Assist housekeeping department with guest requests. • Ensure lobby reader board is correct. • Provide information, maps and directions as required. • Open doors. • Answer phones to assist guest service agents. • Conduct house count by computer. • Show guest rooms and suites as needed and emphasize company amenities. • Other duties as required. Qualifications Education & Experience • High School diploma or equivalent required and/or experience in a hotel or a related field preferred. • Must have a valid driver's license for the applicable state. • Must have an acceptable MVR (Motor Vehicle Driving record) • Minimum of one year driving experience • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high pressure situations. • Must maintain composure and objectivity under pressure.