Lead Clinical Excellence: Outpatient Supervisor, LCSW

Mental Health | OMH / CCBHC | Harlem, NYC

Step into a senior leadership role at CASES’ Nathaniel Clinic. Oversee licensed clinicians, drive regulatory compliance, and shape high-quality outpatient care for adolescents and adults with behavioral health needs.

Outpatient Supervisor, LCSW

CASES is seeking an Outpatient Supervisor, LCSW, to provide clinical leadership at the Nathaniel Clinic, an OMH-licensed outpatient mental health program serving adolescents and adults with behavioral health needs. This role is ideal for an experienced LCSW ready to lead teams, ensure regulatory excellence, and drive high-quality outpatient clinical services within a CCBHC model.

As Outpatient Supervisor, LCSW, you will oversee licensed clinicians and work closely with the Clinic Director to support day-to-day clinical operations, staff performance, and program development. You will play a key role in maintaining clinical standards, strengthening evidence-based practice, and ensuring compliance with OMH, Medicaid, and CCBHC requirements.

Key Responsibilities:

Provide clinical supervision, oversight, and leadership to licensed outpatient cliniciansReview and approve clinical documentation including assessments, treatment plans, progress notes, and crisis notesEnsure compliance with OMH regulations, Medicaid billing guidelines, and CCBHC standardsSupport effective delivery of evidence-based practices, including motivational interviewing, psychoeducation, and recovery-oriented careConsult on complex cases, crisis intervention, and service delivery adjustmentsParticipate in program development, quality improvement initiatives, and clinical policy reviewLead or participate in team meetings, case conferences, and staff trainingCollaborate with interdisciplinary teams including psychiatry, nursing, peers, and case management

Qualifications:

New York State LCSW in good standing2+ years of clinical supervision or management experience, or 3+ years as a licensed outpatient clinicianMinimum 3 years of experience working with individuals with serious mental illness and co-occurring substance use disordersStrong knowledge of Medicaid billing, OMH regulations, and CCBHC requirementsExperience with EHR/EMR systems, PSYCKES, and HealthixFamiliarity with evidence-based clinical models and recovery frameworksSpanish fluency strongly preferred

Position Details

Schedule: Full-time, Monday–Friday, 9:00 AM–5:00 PM

Salary: $80,000–$90,000 annually

Location: 2090 Adam Clayton Powell Jr Blvd, New York, NY 10027 (accessible by public transportation)

Work Model: Staff have the flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work.

Benefits

Generous Paid Time Off: 25 days of PTO, 12 paid holidays, and a summer self-care dayComprehensive Benefits: $0 deductible medical plan options, robust dental and vision coverage, a 403(b)-retirement plan with up to 6% employer match, and an employer-sponsored medical reimbursement account

CASES is an Equal Opportunity Employer. Employment decisions are based on qualifications and merit without regard to protected status. We actively encourage applications from individuals with lived experience in the criminal legal system.

Monday - Friday, 9am to 5pm
35 hours per week