Summary

medical office experience preferred

Job Description:

Full Time 40 weekly hours, day shift

Job Summary
The clinic secretary is responsible for working referrals (electronic, written, faxed) as well as registering and scheduling outpatients, managing referral queues, and waiting lists for therapies. Obtains complete, accurate insurance information; verifies insurance benefits with Medicare, Medicaid, and Commercial Payers. Explains insurance benefits to patients and collects any required therapy co-payments at the time of service. For Medicare patients, accesses CMS RTE to track therapy caps if required. In addition, greets patients, and answers the telephones. Clerical duties also include preparing any needed hard charts documents, scanning paper orders, filing, faxing, ordering supplies, and processing correspondence. 
Secretary may work Plan of Care queue (according to policy) in conjunction with HIM to ensure POC are signed. The secretary must intervene appropriately to meet the needs of people with impaired mentation, vision, hearing, or mobility. 

Key Responsibilities and Essential Functions
The following is intended to describe the general nature and level of work being performed by individuals assigned to this job by listing the major components for this position (i.e., key responsibilities and essential duties). The list is not intended to be an all-exhaustive list of duties and responsibilities required and are subject to change from time to time. Additionally, other duties may be assigned at the discretion of leadership to meet business, customer, and/or patient needs.

1. Scheduling and registration of patients

2. Handles operations of front office

3. Exhibits efficient time management skills and ability 
to multi-task

4. Assists with patient care as needed

Minimum Education, Experience, Training and Licensures Required

Computer/typing experience, medical office experience, and/or customer service experience preferred

Completion of on-the-job training, including initial and annual competency training/demonstration

Work Experience

Education

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.