**Job Description** Behind every mission-critical cloud service is a sophisticated SaaS architecture that supports the world’s largest companies. At Oracle SaaS Cloud Engineering, we deliver the IT fabric that powers the industry’s best enterprise solutions. Our SaaS Cloud Security organization is responsible for securing enterprise-grade services on behalf of more than 25,000 customers, processing over 60 billion transactions every day. We are a global team of technologists focused on customer needs, delivering secure, scalable, and trusted services. Our environment is progressive, flexible, challenging, rewarding, and fun. We are seeking an experienced **Outbound Security Product Manager** to help shape the future of SaaS Cloud Security. In this role, you will lead outbound initiatives, engage directly with enterprise customers, and drive the alignment of security, compliance, and product strategy. Experience + 6 to 10 years in security product management, product architecture, or as a subject matter expert in the security domain + Proven experience leading outbound product initiatives, including customer engagement, security briefings, and roadmap influence + Background as a consultant, architect, or product leader with strong knowledge of SaaS and enterprise cloud security Skills + Ability to build compelling business cases based on research and customer needs, and influence executive stakeholders + Experience in SaaS security product marketing and customer engagement, collaborating with Engineering, Operations, Pre-sales, Corporate Security, and other cross-functional teams + Knowledge of regulatory compliance and privacy frameworks, with the ability to translate them into product and customer requirements + Excellent written and verbal communication, with strong presentation skills and public speaking experience Desired: + AI-targeted skills, including programming, machine learning, and data analysis Mindset + A “get it done” attitude with positive energy, resilience, and comfort in a fast-paced environment + Courage to innovate, think outside the box, and challenge the status quo + Passion for technology and awareness of current cloud security trends and their impact on customers + Ability to thrive in a distributed, cross-functional global team Preferred + Familiarity with Oracle SaaS products **Responsibilities** 1. Enhancing Customer Experience and Engagement An Outbound Security Product Manager will organize and facilitate security briefings, Customer Value Councils (CVC), focus groups, and CISO forums. These touchpoints are vital for capturing customer needs, sharing security insights, and ensuring that customer perspectives directly shape our security strategy. Without this role, we risk reduced visibility and responsiveness for US-based customers. 2. Translating Customer Feedback into Business Requirements Customer feedback is not consistently captured and translated into actionable business requirements today. The Outbound Security Product Manager will formalize this process by documenting requirements, identifying trends, and conducting competitive analysis. This ensures our offerings remain aligned with evolving customer expectations and market demands. 3. Driving Collaboration Across Security Teams This role will bridge protection, detection, response, and remediation teams from design through go-to-market. Embedding customer insights across the lifecycle ensures solutions that are both technically robust and tailored to regulatory and customer needs. 4. Creating and Managing a Security Content Hub The Outbound Security Product Manager will establish a centralized hub of security resources. This platform will provide best practices, threat insights, compliance guidance, and educational materials that empower internal teams and customers. 5. Delivering Timely Security Updates and Education To keep pace with the evolving threat landscape, the role will ensure that customers and stakeholders receive regular updates and educational content. Proactive communication reduces uncertainty, improves adoption of controls, and strengthens customer trust. 6. Measuring Customer Satisfaction and Driving Improvement By defining and tracking KPIs focused on security services, this role will continuously assess customer satisfaction, identify improvement areas, and drive enhancements quarter after quarter. This ensures our security program remains responsive and competitive. 7. Supporting Customers in Audit and Regulatory Compliance Customers face increasing audit and compliance requirements. This role will provide clear resources and guidance to streamline compliance processes, reducing the burden on customers and reinforcing our position as a trusted partner. Disclaimer: Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy (https://www.oracle.com/legal/privacy/recruiting-privacy-policy/) . **Range and benefit information provided in this posting are specific to the stated locations only** CA: Hiring Range in CAD from: $90,300 to $140,300 per annum. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Career Level - IC4 Vacancy Type - Replacement Position This role will be working on a regular basis with colleagues around the world. To support this collaboration, knowledge of English is required for this role. Proficiency in French is required for candidates residing in Quebec, otherwise it is considered an asset. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.