Your Role:

As an OTC Analyst, your daily work will be related to:

Collections Management

Resolving customer financial inquiries professionally and efficiently

Managing due and overdue balances through Collections Workflow tools

Engaging with customers via phone, email, and other communication channels

Addressing and resolving discrepancies (Quantity, Price, Warranty, Customer, Freight, etc.)

Financial Reporting & Documentation

Preparing and distributing customer account statements

Generating timely reports including Past Due reports and Forecasts

Creating and maintaining comprehensive desktop procedures

Process Improvement & Collaboration

Identifying opportunities for continuous process improvement

Contributing to project teams as needed

Escalating and following up on issues through appropriate channels

Ensuring Key Performance Indicators are met and service excellence is maintained

Collaborating effectively with other Aptiv departments

Participating in scheduled conference calls

Your Background:

Bachelor's degree in Finance, Accounting, or related field

Minimum 2 years of relevant work experience

Proficient knowledge of SAP systems

Fluent English communication skills (both written and verbal); additional language proficiency is advantageous

Advanced Excel skills

Strong analytical abilities and excellent communication skills

Your Benefits at Aptiv:

Private health care (Signal Iduna) and Life insurance for you and your beloved ones

Well-Being Program that includes regular webinars, workshops, and networking events

Hybrid work (min. 47 days/yr of remote work, flexible working hours)

Employee Pension Plan paid by the employer (you get + 3,5% on each gross salary)

Access to sports groups and Multisport card

Apply today, and together let’s change tomorrow!

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.