Order Management Specialist
Aston Carter
Job Title: Order Entry Specialist
Job Description
As an Order Entry Specialist, you will collaborate closely with the sales team to confirm pricing and clarify customer requirements. You will perform all phases of the order fulfillment process, including order entry, confirmation, purchasing buy-to-order materials, creating picklists and jobs, and managing other customer records.
Responsibilities
+ Enter customer orders, ensuring accuracy and timely processing from quote to invoice.
+ Follow up on customer orders to increase the percentage of on-time deliveries and promptly communicate changes.
+ Answer phone calls and emails, qualify incoming calls and emails for proper routing and assistance.
+ Assist customers with requests regarding order status, stock status, list pricing, tracking numbers, etc.
+ Keep written and/or electronic records of relevant customer correspondence for review.
+ Develop friendly working relationships and positive rapport with customers.
+ Monitor the progress of orders to ensure they follow the schedule, and communicate with all relevant employees to ensure delivery times are met.
Essential Skills
+ Proficiency in order entry and data entry.
+ Experience in production scheduling and order processing.
+ Knowledge of ERP systems, including SAP.
Additional Skills & Qualifications
+ High school diploma or Bachelor's degree in a related field.
+ Basic math and reading skills.
+ Proficiency in Microsoft Office, including Excel and Outlook.
+ ERP knowledge is a plus but not required.
Work Environment
The work environment is supportive and collaborative, with a family-owned company culture and a tight-knit group. The company is growing rapidly, offering numerous opportunities for career advancement. The position is full-time, Monday through Friday, from 8am to 5pm.
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Wentzville,MO.
Application Deadline
This position is anticipated to close on Jun 17, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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