Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! **Role Summary:** Serve as the primary point of contact for customers for a defined order portfolio, ensuring timely, proactive, and accurate communication throughout the order lifecycle. **Responsibilities:** + Own and manage the full order scope and schedule, including order entry, collection, shipment coordination, and customer communications. + Create, process, and manage sales orders in SAP S/4 as they progress through the site. + Review customer purchase orders to ensure all required information is accurately entered into SAP S/4 and processed in compliance with site procedures, regulatory requirements, and trade compliance policies. + Foster a positive and professional working environment that challenges the status quo, promotes continuous improvement, and drives an exceptional customer experience. + Collaborate cross-functionally with internal teams to ensure timely and accurate completion of all internal and customer-facing activities, submittals, and approvals required to support order delivery and payment milestones. + Ensure on-time shipment of goods and accurate processing of progress and final invoices, bonds, letters of credit, and other financial documentation required to secure timely cash collection. + Proactively identify and resolve bottlenecks on critical path items to keep order execution on schedule. + Maintain end-to-end ownership of assigned orders, including final cash collection, as applicable. + Build and sustain effective working relationships with customers and internal stakeholders. + Support team members and demonstrate a collaborative mindset, contributing beyond immediate responsibilities when needed. **Requirements:** + Bachelor’s degree in Business or a related field, or equivalent relevant work experience. + 2–5 years of relevant experience in order management, customer service, or supply chain operations. + Experience managing sales orders, invoices, and shipping documentation in SAP S/4. + Strong verbal and written communication skills, with high proficiency in English; (Advanced level mandatory) + Advanced skills in Microsoft Office applications. Preferred + Experience with SAP administration, contract review and pricing. + Strong interpersonal and relational communication skills, with confidence in customer and stakeholder interactions. + Additional languages are a plus. Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. **Req ID** : R-17849 **Job Family Group** : Sales **Job Family** : SA Sales Support EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.