Job Title: Order Fulfillment Specialist

Job Description

The Order Fulfillment Specialist plays a key role in managing capital equipment sales from order execution through delivery and installation. This position is responsible for coordinating with customers, vendors, and internal departments to ensure all contractual obligations are met, risks are identified and addressed, and project timelines are maintained. The specialist oversees procurement, invoicing, and compliance activities while maintaining accurate project records and upholding company policies. Success in this role requires strong communication skills, attention to detail, and the ability to build productive relationships across the organization and with external partners.

ResponsibilitiesMaintain a customer-first mindset in all daily activities to ensure a positive customer experience.Understand risks related to deadlines, payment terms, and potential contract issues.Maintain a project file for each sale, including customer purchase orders, correspondence, vendor purchase orders, amendments, changes/deviations, clarifications, and payment schedules.Manage project schedules to meet projected delivery dates while ensuring customer commitments are fulfilled.Procure machines and accessories, managing associated payments and deadlines.Ensure all capital equipment purchases comply with legal requirements.Generate and issue customer invoices in a timely and accurate manner, ensuring compliance with the terms of the sale.Process vendor invoices in accordance with purchase orders and submit them to Accounts Payable promptly to ensure timely vendor payments.Communicate project status with customers, vendors, sales personnel, and internal departments.Develop and maintain strong relationships with primary machine tool vendors and third-party suppliers.Take ownership of issues by coordinating with relevant departments to resolve problems and ensure customer satisfaction.Ensure adherence to all company policies, procedures, and business ethics codes.Stay informed about industry trends and the company’s product lines by attending relevant meetings, seminars, and training sessions.Essential SkillsInvoicingOrder entry and processingProject schedulingCustomer serviceProficiency in Microsoft OfficeStrong analytical skillsExcellent interpersonal skillsStrong written and verbal communication skillsOrganizational and time management skillsAwareness of contract policiesAdditional Skills & QualificationsBachelor’s degree in Business Administration or a related field, or equivalent experience, preferred.2 years of experience in order fulfillment and accounting, or 3 years in a related business field, preferred.Background in accounting, project management, and/or order fulfillment preferred.Ability to manage multiple priorities and make sound decisions in a fast-paced environment.Work Environment

This position is fully onsite in a manufacturing environment. Employees can expect a dynamic and collaborative atmosphere, where team members work closely together to achieve common goals. The company offers competitive starting salaries, comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company-paid life insurance, along with 3+ weeks of vacation to start, 10 company-paid holidays, a 401(k) retirement plan with company contribution, tuition reimbursement, employee appreciation events, perks, and an Employee Assistance Program.

Job Type & Location

This is a Permanent position based out of Windsor, Connecticut.

Pay and Benefits

The pay range for this position is $72800.00 - $83200.00/yr.

•\tCompetitive starting salary.
•\tMarket competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance.
•\t3+ Weeks’ Vacation to Start.
•\t10 Company Paid Holidays.
•\t401(k) retirement plan with company contribution.
•\tTuition reimbursement.
•\tEmployee appreciation events and perks.
•\tEmployee Assistance Program.

Workplace Type

This is a fully onsite position in Windsor,CT.

Application Deadline

This position is anticipated to close on Sep 3, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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