Tunis, Gouvernorat de Tunis
1 day ago
Order Fulfillment Analyst

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

SUMMARY

Responsible for managing supply chain planning processes and acting as an integrated link between multiple functions (Demand Management, Sales & Marketing, Planning, Warehousing & Distribution, Finance). The role should ensure optimization of operational flows, performance measurement processes and results while supporting business service agreements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Market fulfillment – Operations:      30% of the activity

To cooperate with Network planners for product availability - AllocationOpen orders and BO fulfilment report - Provide weekly accurate feedback with expected shipment dateParticipate to provide the monthly commitment/Pulse of the clusterIdentify any gaps vs the budget & provide solutions to enhance resultsInternal replenishment to get product on time in the right DCReplenishment of Local 3PLIdentify Action Items to improve monthly indicators.Data Integrity: check and correct data accuracy issues with regard to master filesCode creation proposal and follow up with Manufacturing, RA, Finance and BusinessNew account creation (bill to/ship to)Follow-up releases and labeling priorities with QCMaintain country profile / SLA for the countryPrepare all necessary documents related to supply chain for tender dossier submission

Transport and Documentation:        40% of the activity

To cooperate with warehouse team in different DC for transport bookingsOrganize Inspection of the shipment when required (Letter of Credit-Local regulation) and follow up on the Inspection CertificateTo prepare sets of documents mandatory for customs clearance at destinationHandle Letter of Credit from receiving till documents sent to the bank including collecting all necessary documents and get them legalized by the Destination Country EmbassyFollow with the bank on transfer of documents (bank to bank transfer)Work on shipment consolidation and transport optimizationWork with Transport team to set up new lanes

Customer Service:                                     30% of the activity

Act as primary contact to customers.Responsible for order processingWork with customer, logistics & warehouse to ensure timely delivery taking into account local requirements. Verification of credit limits and export license and ensure we are processing as per Trade Compliance GuidelinesAdjustment and maintenance of prices in the system.Handle import & export shipments and inventory.Collaborate with the central team and monitor the shipping details.Generate monthly sales report.Claims management – follow any customer complaints

JOB REQUIREMENTS

Experience in data mining, analysis and reportingFamiliarity with supply chain processes (e.g.inventory planning, warehouse management, shipment management)Working knowledge of MS Office, relational databases and ERP systemsAnalytical mind with business acumenProblem-solving aptitudeAttention to detailExcellent communication skillsOutstanding organizational ability

As of February 1, Baxter has completed the sale of its Kidney Care business, which will now operate as Vantive. Today, this job is within a Vantive deferred market, which means that the employer of record for this role will initially be Baxter. When the applicable legal entity in country goes live, the employer of record for the role will transition to Vantive. Vantive builds upon on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will continue to lead in the kidney care space and offer meaningful work to those who join us. If you have any questions, please review with the recruiter and/or hiring manager.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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