Remote Work: Hybrid

Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.
Come make an impact every day at Zebra.

The scope of Software and services department includes end to end processing of contract orders, communication with customers and resolving issues. The Contract Administration team is responsible for the accurate entry of Zebra Service Contract information into Zebra's system. They act as a subject matter specialists on all matters related to the service contract, responding to inquiries from management, Zebra's sales teams and the customer. Are you want to be one of us?

Responsibilities:
Learns and applies knowledge of Zebra's systems, process and philosophies around management of Service ContractsEnters new service contract data into the system, ensuring data accuracy and process adherenceMeets or exceeds all departmental or individual metrics associated with performance against service level agreements such as 3 Business Day turnaround time on contracts, responding to customers as soon as possibleProvides price quotes on service contracts on requestEnsures accurate recording, tracking and filing of all assigned contractsResponds to customer or internal inquiries regarding service contract entitlements, invoices and purchase ordersRaises any new or problems to management for assistanceMay coordinate with other internal departments regarding order status, invoicing, discounts, resolution of issues, etc.
Qualifications:
High School or equivalentStrong data entry skills with attention to detail and qualityProficient level of English (written and verbal)Beginner level skills in Microsoft business applications including Word, Excel and OutlookCustomer service values and orientationProven professional work behaviors as attendance, teamwork and time managementStrong communication skills (listening, providing clear and concise information, using accurate language and grammar)We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process.

Benefits

5 weeks of vacation, 5 sick days, 4 volunteer days paid off and a Z-day - company-wide day off for life-work balanceMultisport card at a reduced priceMeal contributionMonthly contribution 1000 CZK/month in the form of credits on your Benefit plus card with cafeteria system where you can choose from wide range of activities/benefits from Health, Sports, Travel, Wellness, Development, Culture up to company Language coursesTraining and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departmentsAnnual bonuses based on financial resultsYearly salary increases according to individual performanceEmployee referral bonus for bringing New Talent to ZebraFree beverages and fruit days (coffee, tea, milk available in our kitchenette)Life & Pension insurance contributionNew modern and multifunctional workplace at Vlněna Office park in the city centreDiscount at our partners (Banks, HP, Dell, Microsoft Office)

 

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.