The Sales Support Assistant plays a vital role in supporting the Commercial Sales team and ensuring a high‑quality customer experience. This position is responsible for a broad range of administrative and operational functions, including new customer account setup, request intake and triage, and coordination across multiple internal departments.

The ideal candidate is highly organized, detail‑oriented, and thrives in a fast‑paced, collaborative environment.

This role will also provide occasional backup coverage for Receptionist and Mail Clerk responsibilities as business needs require.

Key ResponsibilitiesManage the Salesforce Inquiry Case queue, including:New customer account setupERP account migrationsCustomer account updatesProcessing approximately 1–10 accounts per dayMonitor and triage departmental email inboxes, ensuring all inquiries are reviewed and assigned within 24 hoursEscalate complex or high‑priority requests to appropriate teams or stakeholdersVerify and authorize customer credit limits up to $5,000; coordinate with Finance for higher‑level approvalsSupport distributor onboarding and maintain e‑commerce customer accountsCoordinate completion of customer and vendor forms and questionnaires in partnership with Legal, Finance, and Quality teamsProvide backup support for Receptionist and Mail Clerk duties as neededCollaborate cross‑functionally to ensure timely, accurate, and compliant processing of customer requestsEssential SkillsSales and administrative supportCustomer service orientationProficiency in Microsoft Office (Excel, OneNote, Word, Outlook)Experience working with ERP and CRM systemsQualificationsHigh School diploma or equivalent required3–5 years of administrative, sales support, or receptionist experienceFamiliarity with Salesforce.com and Microsoft Dynamics AX preferredStrong data entry and typing skillsAbility to manage multiple priorities in a fast‑paced environmentExcellent verbal and written communication skillsStrong problem‑solving and critical‑thinking abilitiesAbility to work independently and collaboratively within a teamExceptional organizational and multitasking skillsJob Type & Location

This is a Contract to Hire position based out of Minneapolis, MN.

Pay and Benefits

The pay range for this position is $23.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Minneapolis,MN.

Application Deadline

This position is anticipated to close on Feb 20, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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