The Sales Support Assistant plays a vital role in supporting the Commercial Sales team and ensuring a high‑quality customer experience. This position is responsible for a broad range of administrative and operational functions, including new customer account setup, request intake and triage, and coordination across multiple internal departments. The ideal candidate is highly organized, detail‑oriented, and thrives in a fast‑paced, collaborative environment. This role will also provide occasional backup coverage for Receptionist and Mail Clerk responsibilities as business needs require. Key Responsibilities + Manage the Salesforce Inquiry Case queue, including: + New customer account setup + ERP account migrations + Customer account updates + Processing approximately 1–10 accounts per day + Monitor and triage departmental email inboxes, ensuring all inquiries are reviewed and assigned within 24 hours + Escalate complex or high‑priority requests to appropriate teams or stakeholders + Verify and authorize customer credit limits up to $5,000; coordinate with Finance for higher‑level approvals + Support distributor onboarding and maintain e‑commerce customer accounts + Coordinate completion of customer and vendor forms and questionnaires in partnership with Legal, Finance, and Quality teams + Provide backup support for Receptionist and Mail Clerk duties as needed + Collaborate cross‑functionally to ensure timely, accurate, and compliant processing of customer requests Essential Skills + Sales and administrative support + Customer service orientation + Proficiency in Microsoft Office (Excel, OneNote, Word, Outlook) + Experience working with ERP and CRM systems Qualifications + High School diploma or equivalent required + 3–5 years of administrative, sales support, or receptionist experience + Familiarity with Salesforce.com and Microsoft Dynamics AX preferred + Strong data entry and typing skills + Ability to manage multiple priorities in a fast‑paced environment + Excellent verbal and written communication skills + Strong problem‑solving and critical‑thinking abilities + Ability to work independently and collaboratively within a team + Exceptional organizational and multitasking skills Job Type & Location This is a Contract to Hire position based out of Minneapolis, MN. Pay and Benefits The pay range for this position is $23.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Minneapolis,MN. Application Deadline This position is anticipated to close on Feb 20, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.