Now Hiring for an Order Entry Specialist for a growing life science company in Minneapolis, MN!!

Description

Primarily responsible for assisting the organization with order processing, problem solving, responding to order status inquiries, and any additional activities contributing to higher level support of customer needs. This teams deals with high spend customers with orders sometimes over a million dollars. They also deal with high volume orders, salesforce cases, and credits. The Order Management Specialist is responsible for accurately entering and managing customer orders, resolving inquiries, and ensuring a seamless order lifecycle. This role requires strong attention to detail, excellent communication skills, and the ability to stay calm and focused in a high-volume environment.

Primary Responsibilities

- Enter customer orders accurately and efficiently into the ERP system (Microsoft Dynamics AX), obtaining clarification from Customers, Sales, Finance, and other departments when needed.

- Manage the full order cycle, ensuring customer satisfaction from order entry through delivery and resolution of issues.

- Work from Salesforce queues to process cases, inquiries, credits, and complaints.

- Create and document complaints in Salesforce, including determining root cause and processing Credit/Rebill or Credit/Reship RMAs when required.

- Provide non‑technical product and pricing information.

Qualifications

- 1–3+ years of order management experience

- Experience with Salesforce

- Experience working with an ERP system

Schedule

Monday–Thursday, 8:00 AM–5:30 PM; Friday 7:30am-5pm

#priorityeast

Job Type & Location

This is a Contract to Hire position based out of Minneapolis, MN.

Pay and Benefits

The pay range for this position is $24.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Minneapolis,MN.

Application Deadline

This position is anticipated to close on Feb 23, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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