Job Title: Order Entry RepresentativeJob Description

We are seeking an experienced order entry representative with at least three years of customer service experience in a retail setting. The ideal candidate will have excellent phone and email etiquette, strong interpersonal skills, and the ability to work effectively with diverse teams and customers. A successful applicant will demonstrate strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

ResponsibilitiesRespond to customer inquiries, questions, complaints, and troubleshoot issues with products or services.Accurately document customer interactions within the CRM system.Comply with Customer Care objectives, performance standards, and policies.Stay informed about products to provide exceptional customer experience.Perform any other duties or responsibilities assigned by the Supervisor of Customer Care to support the success of the Customer Care team and the overall business goals.Essential SkillsCustomer service expertise with at least 3 years of experience in retail.Excellent phone and email etiquette.Strong organizational skills and attention to detail.Ability to multitask in a fast-paced environment.Adaptability to changing priorities and working under pressure.Ability to work independently and as part of a team.Positive attitude, self-motivation, and results orientation.Flexible availability to work varying shifts, including weekends and holidays.Additional Skills & QualificationsStrong communication skills.Order entry and data entry experience.Work Environment

The position is based in a call center environment in Torrance, offering a fun and fast-paced atmosphere. Employees enjoy a casual dress code and work in large high-walled open cubicles on the lower floor of the customer service area. The new office building is conveniently located near shops and restaurants, providing a dynamic work environment with opportunities for growth and promotion due to company expansion.

Job Type & Location

This is a Contract to Hire position based out of Torrance, CA.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Torrance,CA.

Application Deadline

This position is anticipated to close on Feb 26, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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