IMMEDIATE ORDER ENTRY/CUSTOMER SERVICE REPRESENTATIVE NEEDED

OPPORTUNITY TO WORK FOR ONE OF THE LARGEST MANUFACTURERS IN THE AREA

MONDAY - FRIDAY 9AM-530PM

RONKONKOMA, NY (ON SITE ONLY)

$22/HR

Qualifications:

2 years customer service experience handling orders or logisticsERP/MRP software experience Microsoft Excel skillsExcellent communication skills

Key Responsibilities:

Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and chat. Build and maintain strong relationships with both new and existing customers.Order Processing: Support customers across all sales segments—Retail, Foodservice, and National Accounts—by assisting with order placement, shipment tracking, and return processing.Issue Resolution: Handle customer complaints and issues with empathy and efficiency, ensuring a positive experience and timely resolution.Product Knowledge: Maintain a deep understanding of our product offerings to provide accurate and helpful information to customers.Record Keeping: Accurately document all customer interactions and transactions in our system to ensure seamless service and follow-up.Team Collaboration: Partner with internal departments to meet customer needs and enhance service delivery. Assist the sales team with onboarding new customers.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Ronkonkoma,NY.

Application Deadline

This position is anticipated to close on Jun 11, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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