Job Title: Order Entry Clerk

Job Description

As an Order Entry Clerk, you will handle incoming customer service calls, provide accurate information to customers, resolve issues efficiently, and document all interactions within our CRM system. You will also be responsible for other duties as assigned.

Responsibilities

Answer customer service incoming phone lines.Provide accurate information on calls.Resolve customer issues.Document all interactions with customers and their accounts within the CRM system.Perform other duties as assigned.

Essential Skills

Attention to detailCustomer serviceOrder entryInbound call handlingData entryProblem solvingBasic math skills

Additional Skills & Qualifications

Ability to add, subtract, multiply, and divideProfessional appearance and demeanorEffective communication skills with individuals at all levels and from various backgroundsProficiency in the primary language(s) used in the workplaceSome prior experience or trainingHigh school diploma or GED, or one to three months related experience and/or training, or equivalent combination of education and experienceEmpathy and sympathy when necessaryActive listening and clear communication skillsAbility to multitask

Work Environment

This is an on-site position located in Commerce, CA. The work schedule is 8am-5pm from Monday through Friday, and you will be part of a team consisting of 8 people. Our work environment is warm and supportive, with minimal micromanagement and a strong sense of team tenure. The business is entering a busy season with an uptick in shipments, providing an exciting opportunity for growth and engagement.

Pay and Benefits

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Commerce,CA.

Application Deadline

This position is anticipated to close on Sep 24, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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